Privacy Policy

Effective Date: January 21, 2024 Last Updated: October 16, 2025

1. Introduction

Welcome to Nangpay.com (“we,” “us,” “our”). We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy explains what personal data we collect from you, how we use it, with whom we share it, and the rights you have in connection with your personal data.

This policy applies to all users of our website, nangpay.com, and any related services (collectively, the “Services”). By using our Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several different types of information for various purposes to provide and improve our Services to you.

a) Personal Data You Provide to Us

  • Account Information: When you register for an account, we may collect your full name, email address, phone number, username, and password.
  • Payment and Transaction Information: To process payments, we collect transaction details, billing address, and payment information such as credit/debit card numbers or bank account details. This information is securely handled by our third-party payment processors (e.g., Stripe, PayPal). We do not store your full credit card number on our servers.
  • Identity Verification Information: To comply with legal obligations (such as Anti-Money Laundering regulations), we may need to collect a government-issued ID, proof of address, and other identity verification documents.
  • Communications: If you contact us directly for customer support or any other reason, we will collect your name, email address, and the contents of your message.

b) Data We Collect Automatically (Usage Data)

  • Log and Device Information: We automatically collect log information when you use our Services, including your IP address, browser type and version, operating system, the pages you visit on our site, the time and date of your visit, the time spent on those pages, and other diagnostic data.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

3. How We Use Your Information

We use the collected data for the following purposes:

  • To Provide and Maintain our Services: To create your account, process transactions, and provide you with customer support.
  • To Manage Your Account: To manage your registration as a user of the Services.
  • For the Performance of a Contract: To develop, comply with, and undertake the purchase contract for the products, items, or services you have purchased.
  • To Improve Our Services: To understand how our users interact with our website so we can improve its functionality and user experience.
  • For Security and Fraud Prevention: To monitor for and prevent fraudulent transactions and other illegal activities.
  • To Comply with Legal Obligations: To meet our legal and regulatory requirements, such as tax laws and anti-money laundering regulations.
  • To Communicate With You: To contact you by email, telephone calls, or other equivalent forms of electronic communication regarding updates, security alerts, and service-related information.
  • For Marketing: With your consent, to send you news, special offers, and general information about other goods, services, and events which we offer.

4. Legal Basis for Processing (for EEA/UK Users)

If you are from the European Economic Area (EEA) or the United Kingdom, our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. We may process your Personal Data because:

  • We need to perform a contract with you.
  • You have given us permission to do so.
  • The processing is in our legitimate interests and it’s not overridden by your rights.
  • To comply with the law.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with the following third parties:

  • Payment Processors: We share transaction information with trusted third-party payment processors to facilitate your payments.
  • Service Providers: We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), such as hosting providers, analytics companies, and customer support services.
  • Legal and Regulatory Authorities: We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.

6. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable tax or financial laws), resolve disputes, and enforce our legal agreements and policies.

7. Data Security

The security of your data is important to us. We use commercially reasonable administrative, technical, and physical security measures to protect your personal data from unauthorized access, use, or disclosure. We use encryption (such as SSL/TLS) to protect sensitive information transmitted online. However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • The right to withdraw consent: You have the right to withdraw your consent at any time where Nangpay.com relied on your consent to process your personal information.

To exercise any of these rights, please contact us at the details below. If you are in the UK, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

9. International Data Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

10. Children’s Privacy

Our Services are not intended for use by anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.

Who we are

Suggested text: Our website address is: http://nangpay.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.